Prospecting is a critical component in the process of acquiring new customers in the world of sales. With the business dynamics changing at a faster pace, identifying potential customers who will benefit from your products or services and engaging with them to start a conversation that could lead to a sale has become really important.
You will be surprised to hear this but prospecting is no longer a salesperson's job in today's digital world, but rather a marketer's job, and the responsibility for lead generation is increasingly falling on the marketing department. This enables Sales Representatives to concentrate on tasks that add value and require their expertise.
Also, it can be a time-consuming and difficult task, especially if you are targeting a large number of potential customers. This is where Conversational AI can help as- ‘Prospecting is an ART and Virtual Assistants are the ARTISTS.’
Impact on the Sales Pipeline-
I) Cross-Selling & Upselling Opportunities-
According to a HubSpot survey of sales professionals, salespeople who continuously engage in cross-sell and up-sell activity saw a rise in their revenues by 30%.
Digital VA will be able to detect opportunities for up-selling or cross-selling based on #crm system data, buyer personas, and past purchase activity. Sales Representatives will then be able to approach customers at the appropriate time to offer new solutions.
II) High Volume Query Handling-
Handling a high volume of calls appears to be an impossible task, especially during peak hours or during the holiday season. Our Intelligent Virtual Assistant, on the other hand, can be integrated with your CRM and handle millions of outbound calls and queries 1000 times faster than a human agent.
III) Enhanced Prospect Conversation-
Increase the value of each conversation with our AI-powered virtual agent - #GenieVerify by gaining more real-time insights. With the power of AI, it provides more relevant details, and a 360-degree view of the customers than the current analytics.
IV) Personalized Outreach-
According to Statista, 63% of marketers believe that personalization increases conversion rates.
A Virtual Agent can generate custom messaging that speaks directly to the individual by analyzing data on a prospect's behavior and preferences. For instance, if a prospect has expressed interest in a particular product or service, it can generate a dialog flow emphasizing the benefits of that product or service, increasing the likelihood of a successful sale.
Wrap Up
It is critical to note that GenieTalk.ai's Virtual Assistants are not intended to replace any sales team. On the contrary, they are most effectively used to supplement and improve any company's sales funnel, resulting in easier and more realistic deals to close.
The Voice AI Agent enables Sales Representatives to gain better insights and automate low-value tasks, but their role in the Sales Process remains critical. They will undoubtedly need to develop intelligent sales strategies as well as various soft skills, but they will be more efficient and constructive and may have fewer worries.
About GenieTalk.ai-
GenieTalk.ai is an AI-powered SaaS-based platform that revolutionizes B2B contact centers and lead generation operations. This platform leverages advanced AI technology to streamline and automate the task of lead verification, reducing manual effort and increasing efficiency.
#ai #genietalk #genieverify #voicebot #voiceai #technology #future
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